The short version

This website is an information resource. It has no user accounts, no login, and no forms of its own. It does not ask for, store, or process any medical information. The only data it works with is anonymous visit measurement through Google Analytics.

What is measured

This site uses Google Analytics (GA4) and, on a small number of pages, Google Ads measurement. These tools use cookies to count visits and understand which pages are useful: for example, how many people viewed the booking page or clicked the WhatsApp button. The data is aggregated and does not identify you to us personally. You can read how Google handles this data in the Google Privacy Policy, and you can block these cookies in your browser settings without losing access to anything on this site.

The site search (on the blog and research pages) runs entirely in your browser. Your search terms never leave your device.

What happens when you contact us

Appointment booking happens on Aster Hospitals' own website, which has its own privacy policy. WhatsApp messages are handled by WhatsApp (Meta) under its own terms. Email sent to our addresses is read by Dr. Vishnu's practice and is not shared with anyone else or used for marketing lists.

If you send medical reports or scans for a second opinion, they are used only to answer your question, and are handled with the same confidentiality as any clinical consultation.

Your rights

Under India's Digital Personal Data Protection Act, 2023, you can ask what personal data we hold about you (for most visitors: none) and ask for anything you have sent us to be deleted. Write to [email protected] and we will respond.

Changes

If this policy changes, the date at the top of this page changes with it. See also the medical disclaimer and the editorial and review policy.